News Tip

Passaic Valley Water Commission to End Shut-Off Moratorium, Encourages Customers to Contact Customer Service

After more than 2 years of suspending shut off service for delinquent water accounts, Passaic Valley Water Commission (PVWC) will resume shut offs on August 22, 2022.

"At Passaic Valley Water Commission, we understand the global Covid-19 pandemic placed burdens on families mentally, physically, and financially," said Jim Mueller, executive director. "That's why we are encouraging customers to contact our customer service department at 973-340-4300 to discuss payment options. We want our customers to know that we're here to help."

Since New Jersey's Moratorium on utility shut offs ended on March 15, 2022, we have been informing our customers via social media posts and messages on bills that we will begin shutting off delinquent accounts on August 22, 2022.

Payment Options

Arrange A Payment Plan: PVWC offers no-interest payment plans. Please contact customer service at 973-340-4300 or in person to discuss payment plan options and avoid service disconnection.

Low Income Household Water Assistance Program: Visit to learn about the Low-Income Household Water Assistance Program.

PVWC's payment window is located at 1525 Main Avenue, Clifton, Monday-Friday 7:30a-6:30p. Payment by cash, check, money order or credit card is accepted.

Visit Pay My Bill - PVWC online to make an online payment with a checking account or credit card.

For more information, contact Bryan Frierson at 973-931-4512 or

Press Release by Passaic Valley Water Commission

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